FernBudget Support
Spendlytics — snap or screenshot any receipt, Alipay, WeChat, PayPal or bank bill and let AI book the expense for you. · FernBudget was formerly named Spendlytics; the text below uses the old name
Need help? Email hi@julineshang.win — please include your iOS version and a short description (a screenshot helps). We typically reply within 1–2 business days.
Frequently asked questions
How does the AI receipt recognition work?
It is bring-your-own-key (BYOK). In Settings, choose an AI provider (OpenAI, Anthropic, DeepSeek, Moonshot, Together, or a Custom endpoint) and paste your own API key. Then scan a receipt with the camera, import a screenshot, or use the One-Tap screenshot Shortcut — the app sends the image (or on-device OCR text) directly to your provider to extract amount, merchant, date and category. Your key is stored in the device Keychain and is never sent to us.
Do I need a subscription to use the app?
No. Manual expense tracking, statistics, budgets and multiple accounts are free. Spendlytics Pro (an auto-renewing subscription) unlocks unlimited AI recognition.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. On your iPhone open Settings → [your name] → Subscriptions, select Spendlytics, and change or cancel there. You can also tap Settings → Spendlytics Pro → Manage subscription inside the app.
How do I restore a purchase on a new device?
Open the paywall in the app and tap Restore Purchases, signed in with the same Apple ID used for the original purchase.
Where is my data stored? How do I delete it?
Your ledger is stored only on your device. Delete individual records inside the app, or delete the app to remove all of its locally stored data. See our Privacy Policy for details.
The AI didn't recognize my bill correctly.
Recognition quality depends on the AI provider/model you configured and the clarity of the image. Try a clearer, full-screen screenshot or a different model. You can always edit any field on the created transaction by hand.
Contact
Still stuck? Email hi@julineshang.win.